Effective Date: [10/2024)

At Tims Nutrition, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

We collect personal information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: For orders, we collect payment details such as credit card information, PayPal details, or other payment methods. Payment information is processed securely and is not stored on our servers.
  • Health Information: If you engage with our nutrition services, we may collect details such as your health concerns, weight, height, and medical conditions to provide personalized nutrition advice.

We may also collect non-personal data through cookies and similar technologies to analyze website traffic and improve user experience.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

  • Processing Orders: To fulfill and deliver your orders, process payments, and provide customer support.
  • Personalized Nutrition Services: To offer tailored nutrition advice and services based on the information you provide.
  • Communication: To send order confirmations, shipping notifications, and promotional materials if you opt in.
  • Website Improvement: To analyze user activity and enhance our website’s performance.
3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist with payment processing, shipping, or website management.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Tims Nutrition or others.
4. Data Security

We implement strict security measures to protect your personal information. Our website uses encryption and secure payment gateways to ensure your data is protected during transmission. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request the correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at info@timsnutrition.co.ke.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to recognize your device and store certain information about your preferences. You can manage cookie preferences through your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tims Nutrition
Email: info@timsnutrition.co.ke
Phone+254734 370 427